Terms That Apply to Your Account
When you open an account with us, you agree to a set of terms that reflect both how we operate and what local law requires in Indonesia. Eligibility is determined by the laws applicable in your region — we do not extend access where local regulations
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prohibit it, and we will not ask you to work around that. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure; if you share access or suspect your account has been compromised, contact our support team immediately through the live
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chat channel. Payment activity through DANA, OVO, or GoPay is logged against your verified account. Deposits and withdrawals are processed only through the wallet or bank account registered to your profile — we do not redirect funds to third-party accounts or unverified numbers. Any transaction dispute
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should be raised with our support team within a reasonable period of the transaction date, and we will trace the record on our side before escalating to the relevant e-wallet provider. We retain account data for as long as your account remains active and for a
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period afterward as required by applicable regulations. You may request a copy of your data or ask us to correct inaccurate records — details on how to do that are in the trust section below. These terms may be updated; when they are, we will notify
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you through your registered contact before the changes take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.